PROFESSIONAL SUMMARY
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Principal-level Product Designer with over 20 years of experience specializing in accessible, human-centered design (HCD) and complex interaction systems. Expert in navigating high-ambiguity environments to ship WCAG AA-compliant products across financial, hospitality, and educational sectors. Combines a Master’s in Human-Computer Interaction with a maker mindset—currently leveraging Generative AI and vibe coding to build functional fintech solutions.
CORE COMPETENCIES
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Design Craft: Interaction Design, Rapid Prototyping, Information Architecture (IA), Visual Design, WCAG 2.1/2.2 Accessibility.
Strategy & Research: Generative/Evaluative Research, User Discovery, Lean UX, Journey Mapping, Systems Thinking.
Technical & AI: AI-Assisted Development (Vibe Coding), Design Systems (Figma), Modular UI Frameworks, Prompt Engineering.
Experience
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Senior Manager Product Design | 9.24 -
Senior Principal Product Designer | 5.24 - 9.24
Discover Financial Services
Promoted from Senior Principal Designer for transforming design operations by transitioning all Engage work in-house from external agencies, reducing costs by 80% while improving delivery-speed by 65%
Built and scaled design team by hiring and rapidly onboarding 5 designers who achieved all 2025 key growth initiative milestones within 6 months of joining
Developed and implemented standardized design processes and best practices across design organization
Codified comprehensive ways of working that established clear accountability and streamlined handoffs
VP, Principal Experience Designer | 8.22 - 5.24
Northern Trust Corporation
Modernized the award-winning Front End Solutions application for asset owners managing $2T+portfolios, reducing training time by 45%
Designed and implemented a custom Kanban workflow system for the design team that increased project visibility by 80% and is still used as the organizational standard
Established structured work intake process that improved resource allocation by 40%, eliminated bottlenecks, and created clear prioritization frameworks
Lead Experience Designer | 8.21 - 8.22
Hyatt Hotels Corporation
Pioneered the first white label site utilizing a modular design system that reduced launch time fornew hotel properties by 65%
Created customizable template framework adopted across the Hyatt portfolio, enabling consistentbrand experiences while accommodating unique hotel identities
Established scalable component library that empowered design team to launch 14 unique hotelsites in 8 months with 40% fewer resources
Senior Visual Designer UI/UX | 4.15 - 8.21
Allstate Insurance company
Led the re-design for My Account, improving mobile usability by 65%
Developed the new customer onboarding experience saving an estimated $3.8M annually
Established patterns that led to the creation of design guidelines adopted by 40+ designers, ensuring cohesive experiences across all digital touch points
SPEAKING ENGAGEMENTS
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UX Camps | 2019
Chicago, Illinois
Big Design Conference | 2018
Dallas, Texas
EDUCATION
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Master of Science: Human and Computer Interaction | 2019
The College of Engineering at Iowa State University
Bachelor of Fine Arts : Digital Design/Photography | 1999
Magna Cum Laude
The College of Visual and Performing Arts at the University of Massachusetts Dartmouth
Bachelor of Fine Arts : Illustration | 1998
The College of Visual and Performing Arts at the University of Massachusetts Dartmouth
Associates of Fine Arts | 1996
Graduated with Honors
Community College of Rhode Island
CERTIFICATIONS
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Python Programming | 2018
Coursera
Human Centered Design Practitioner | 2017
LUMA Institute
Many more on LinkedIn
SKILLS
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Generative AI
Vibe Coding
Creative Direction
Design Thinking
User Interface Design
User Experience
Design Strategy
Agile Methodologies
Digital Photography
Virtual Reality
TOOLS
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Figma
Chat GPT
Claude
Cursor
Gemini
Lovable
Miro
Mural
Adobe CC
Teams
Slack